Privacy policy
About this policy
Coaching Aloud is an executive coaching practice based in England.
As part of running this website, we collect a small amount of personal data from people who contact an enquiry. We collect the bare minimum needed to respond to you and, if it goes further, to prepare a coaching agreement.
We will obtain your consent to contact you by email and text message for marketing purposes.
This policy covers the website and email enquiries only. If you become a coaching client, a separate Privacy Notice covers how your data is managed during that engagement.
This privacy policy was last updated in July 2026.
Why we collect your data
We collect data for two reasons only:
To respond to enquiries sent to us by email or through the website
Totake steps towards a coaching agreement, where you've asked us to
Information we collect
When you contact us, we typically collect:
Your name
Your email address
The content of your message
We also collect limited technical data automatically when you visit the site, such as pages viewed and general visit statistics, via Squarespace built-in analytics.
We don't collect sensitive personal data (such as health information) through this website. If any is shared with us during an enquiry or coaching engagement, it's managed under the separate coaching Privacy Notice.
Using your personal data
Enquiries. When you email us or use a contact form, we use your details to reply to you and to keep a record of the correspondence.
Prospective coaching clients. If your enquiry moves towards a coaching agreement, we'll use your details to prepare and discuss that agreement. From that point, our separate Privacy Notice for clients applies.
Website analytics. We use basic analytics to understand how the site is used, so we can keep it relevant and working well. This isn't used to identify individuals.
We don't sell or share your data with third parties for their own marketing purposes.
Our legal basis for processing
Legitimate interests - for responding to enquiries and basic website analytics
Contract - for anything necessary to prepare a coaching agreement at your request
Legal obligation -where we're required to keep or disclose records by law
Disclosure of your personal data
We don't share your data with third parties, except:
With data processors who support the running of this website (see below)
Where required by law, for example a request from a regulator or law enforcement
With your consent
Security of your personal data
We take reasonable technical and organisational steps to protect your data. Squarespace hosts the website, and email enquiries are received and forwarded to us using Google mail.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
As with any transmission over the internet, we can't guarantee complete security of data sent to us, but we take care to keep what we hold secure once received.
We use the following data processors to run this website and service:
Squarespace - website hosting
Transfers of data outside the UK
Squarespace infrastructure may process data outside the UK, including in the United States. Where this happens, appropriate safeguards apply, such as standard contractual clauses.
Retention of your data
We keep enquiry correspondence for as long as reasonably necessary to deal with it and normally delete it after 12 months. If an enquiry becomes a coaching relationship, retention from that point is set out in the separate client Privacy Notice.
Your rights
You have the following rights over your personal data under UK GDPR:
Right of access. You can ask what information we hold about you.
Right to rectification. You can ask us to correct inaccurate or incomplete data.
Right to erasure. You can ask us to delete your data, in certain circumstances.
Right to restrict processing. You can ask us to limit how we use your data while a query about it is resolved.
Right to object. You can object to processing based on legitimate interests.
Right to data portability. Where relevant, you can ask for your data in a portable format.
To exercise any of these rights, email info@coachingaloud.co.uk
Complaints
If you're unhappy with how we've managed your data, contact us directly first, we're happy to investigate it. If you remain unsatisfied, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Contact us
Questions about this policy are welcome.
Email: info@coachingaloud.co.uk